Question 1

What does VenuMark replace?

Accepted Answer

The PDF application, the Google Form, the email chain, and the spreadsheet. If you're running food vendor applications through any of those today, VenuMark consolidates the workflow with compliance scoring built in.

Question 2

Is the inspection data legitimate?

Accepted Answer

Yes. Florida DBPR (Department of Business and Professional Regulation) publishes inspection records as public data. VenuMark syncs that data weekly and presents it as VMScore. We don't make the data, the state does. We make it readable.

Question 3

Do my vendors have to sign up?

Accepted Answer

Yes. Free for them. Vendors fill out a profile and document vault once, then apply to every future event in two clicks. Most vendors prefer one place to maintain documents over resubmitting them every event.

Question 4

What if I'm not in Florida?

Accepted Answer

The application workflow works anywhere. The compliance data layer (VMScore) is Florida-only today, every food truck and caterer licensed by Florida DBPR. We're tracking expansion based on demand. Contact us with where you operate.

Question 5

Can I downgrade if my event volume drops?

Accepted Answer

Yes. Switch tiers any time. Going from Growth back to Free keeps your data — you just hit the events-per-month cap (1 on Free, 5 on Growth) until you upgrade again.

Question 6

How does the events-per-month cap actually count?

Accepted Answer

By the calendar month your event's start date lands in, not by when you created it. Drafts and events open for applications don't count — only events scheduled in a given month, excluding cancellations. A weekly recurring event expands into one row per occurrence on your side, so a Food Truck Friday with 4 Fridays in March counts as 4 events against March. (Vendors still apply only once to the whole series — they pick which occurrences they want at submit.) Free (1/month) suits one-off or monthly events. Growth (5/month) suits weekly programs and small mixes. Pro is unlimited.

Question 7

Is there a contract?

Accepted Answer

Monthly plans are month-to-month, cancel anytime. Annual plans bill yearly with two months free.

Question 8

What's the Enterprise tier?

Accepted Answer

If you run a multi-property operation, a festival circuit, or any program that needs more than one venue under one account, reach out. We'll scope a custom plan around your volume, integrations, and procurement requirements.

Question 9

We have 200+ applicants per season. How does VMScore help?

Accepted Answer

Every applicant gets a VMScore (0-100) and a risk band (Low / Moderate / High) computed from Florida DBPR inspection records. Sort or filter your application list by score so the high-risk vendors surface for your team to review first; clean records sail through.

Question 10

Can we use VenuMark just for our annual festival?

Accepted Answer

Yes. Pro tier is month-to-month if you only need it during application season (typically 3 to 4 months pre-festival). Or use Free for a single event and upgrade when applications open.

Question 11

How does this work with our existing festival management system?

Accepted Answer

For most festivals, the workflow is: applications run on VenuMark, approved vendors export to your event-day operations tool via the audit-log CSV (Growth and Pro tiers).

The food vendor application platform for festivals.

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