Question 1

What does VenuMark replace?

Accepted Answer

The PDF application, the Google Form, the email chain, and the spreadsheet. If you're running food vendor applications through any of those today, VenuMark consolidates the workflow with compliance scoring built in.

Question 2

Is the inspection data legitimate?

Accepted Answer

Yes. Florida DBPR (Department of Business and Professional Regulation) publishes inspection records as public data. VenuMark syncs that data weekly and presents it as VMScore. We don't make the data, the state does. We make it readable.

Question 3

Do my vendors have to sign up?

Accepted Answer

Yes. Free for them. Vendors fill out a profile and document vault once, then apply to every future event in two clicks. Most vendors prefer one place to maintain documents over resubmitting them every event.

Question 4

What if I'm not in Florida?

Accepted Answer

The application workflow works anywhere. The compliance data layer (VMScore) is Florida-only today, every food truck and caterer licensed by Florida DBPR. We're tracking expansion based on demand. Contact us with where you operate.

Question 5

Can I downgrade if my event volume drops?

Accepted Answer

Yes. Switch tiers any time. Going from Growth back to Free keeps your data — you just hit the events-per-month cap (1 on Free, 5 on Growth) until you upgrade again.

Question 6

How does the events-per-month cap actually count?

Accepted Answer

By the calendar month your event's start date lands in, not by when you created it. Drafts and events open for applications don't count — only events scheduled in a given month, excluding cancellations. A weekly recurring event expands into one row per occurrence on your side, so a Food Truck Friday with 4 Fridays in March counts as 4 events against March. (Vendors still apply only once to the whole series — they pick which occurrences they want at submit.) Free (1/month) suits one-off or monthly events. Growth (5/month) suits weekly programs and small mixes. Pro is unlimited.

Question 7

Is there a contract?

Accepted Answer

Monthly plans are month-to-month, cancel anytime. Annual plans bill yearly with two months free.

Question 8

What's the Enterprise tier?

Accepted Answer

If you run a multi-property operation, a festival circuit, or any program that needs more than one venue under one account, reach out. We'll scope a custom plan around your volume, integrations, and procurement requirements.

Question 9

I run Food Truck Friday every week. How does this work today?

Accepted Answer

Free tier supports one active event at a time, so you can run Food Truck Friday indefinitely as a single ongoing event. Add new dates as needed and keep the same vendor roster across them. Automated recurring-template generation is on the future roadmap; for now the manual flow keeps you on Free.

Question 10

My trucks are mostly the same every week. Do they reapply each time?

Accepted Answer

No. Once a vendor is on your approved roster, they stay there. New applicants apply to join the rotation. Your weekly operations are about scheduling who's on which date, not re-vetting.

Question 11

I'm a brewery, not a procurement office. Is this overkill for me?

Accepted Answer

Free tier is built for you. One ongoing event, unlimited applications, VMScore on every applicant, full audit log. No procurement workflow required.

The food vendor application platform for Food Truck Friday and recurring events.

See the platform in action.

Free to start. Scales with your events.

Things people ask before signing up.

Run your next event on VenuMark.